Welcome to the Consumer Center!

Your Privacy and FCRA

The Fair Credit Reporting Act, or FCRA, regulates how credit reporting agencies and others handle your information. Under FCRA, we are a Consumer Reporting Agency and subject to its requirements. We’re committed to safeguarding your privacy, and we fully comply with FCRA regulations. That means we do many things to protect your rights as a consumer. Here are a few of the most important ones:

  • We validate the identity of all users of the system before granting access to make sure they have a legal right to see the information about you that your employer provided.

  • We require all users of the system to show us that they have a legal right to a consumer’s employment, income, or other data. In FCRA terms, this reason is called a Permissible Purpose.

  • RNN is partnered with Experian. If credit is denied consumers can contact the credit bureaus directly to request a free copy of their credit report.

Request Copy of Your Credit Report from Experian: If you believe the information contained in your Credit Report is incorrect, we will contact the employer and investigate.

https://www.experian.com/blogs/ask-experian/requesting-free-report-after-application-declined/

Employment Profile Report: If RNN has contacted your employer to request current status, consumers can contact RNN to request to a current employment status report. This report is intended to present transparency regarding your information on the RNN platform, collected by our agents.

There are three ways to get the report:

Employee Data Dispute: The Fair Credit Reporting Act (FCRA) provides consumers with the right to request and obtain information about them that RNN Group maintains in The RNN database.

  • RNN Group will provide consumers with an Employment Status Report (ESR), a copy of the information potentially given to those who request employment information. Consumers have the right to dispute the information contained in the EDR that they believe may be inaccurate or incomplete.

    When disputing information please be prepared to provide your complete name, address, social security number and clearly identify each item in your EDR you want to dispute. Due to privacy concerns, we can only provide EDR’s to people who validate their identity by submitting two (2) forms of identity verification. Under the FCRA, Experian will investigate to verify the accuracy and completeness of all disputed information contained in your report.